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Why haven't I received an order confirmation email yet?

Wanting to confirm your order but haven't received an order confirmation email yet? Here's what to do.

K
Written by Kane
Updated over 6 months ago
  1. Check your spam or junk folder

    Sometimes our emails get filtered out automatically. Be sure to check your other folders too if relevant (like 'Promotional' in Gmail), especially if it's your first time ordering with us.

  2. Check your order history on our website :

    If you created an account with Grizzly Herb, you'll be able to see your order details in our system. Go to My Account / Orders.

  3. If you tried 1 and 2 but still can't find confirmation for your order, contact us. We'll help sort it out - no problem.

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