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What should I do if I don't receive e-transfer payment confirmation from my bank?

Troubleshooting Interac E-Transfer payment confirmation issues

K
Written by Kane
Updated over 5 months ago
  1. Check your spam/junk folders

  2. Confirm that the recipient email address you used matches the one we provided

  3. Contact your bank to verify payment status:

    1. Ask them if the payment is under review

    2. If it’s held for review, ask them to either release or cancel the transfer

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